Security

This page describes how Atlas protects the data and hardware we supply, and the information customers share with us. For a security review, write to hello@atlasphysicalholdings.com. We complete security questionnaires and share our policies under NDA.

We follow US export control and sanctions rules for every shipment.

Incidents

If we confirm a security incident that affects your data, we tell you without undue delay and within 72 hours. We tell you what happened, what it affected and what we are doing about it, and we keep you updated until it is resolved.

Report a vulnerability

Email hello@atlasphysicalholdings.com with a description of the issue and the steps to reproduce it. We acknowledge reports within three business days and keep you informed until the issue is fixed. For an issue in hardware we supply, we work with the manufacturer and tell the customers it affects.

Act in good faith: do not access, change or delete data that is not yours, do not disrupt our services, and give us reasonable time to fix the issue before you disclose it. If you follow these rules, we will not take legal action against you.